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Returns for online purchases
You can return ordered goods without any problem. Please read the following conditions for getting your product returned:
Returns (order number)
2011 NP Haarlem
When the return has been received, your purschase amount will be transfered within 14 days. Only when returning the entire order, the customer gets credited the shipping costs for the next shipment. The consumer shipping costs are not reimbursed. We recommend you to sign the package before returning it to us. Keep your proof of shipment properly. Once we receive your return, you will be receive a notification per email.
We review each returned product entirely for completeness, damage and malfunction. At incompleteness, damage or defect, you will contact you about the settlement.
We offer you a 2 year warranty on products, excluding non LED light bulbs.